With Singtel having the largest SaaS marketplace in Singapore, it allows organisations to find solutions to best address their business needs. These solutions include: Communication and Collaboration, Human Resource, Online Backup and Security, Sales and Marketing, and Supply Chain Management.
“Times are changing. We have to adapt to the changing economy, and the only way is to do so is to utilise technology to restructure the core business,” said Seiho’s Kuah.
SaaS solutions are attractive to organisations because of the following reasons:
1. Cost efficient, fast implementation
SaaS can be quick to deploy at a fraction of the cost, as compared to traditional enterprise software that can mean hefty upfront costs for both hardware and software purchases. SaaS also has significantly lower total cost of ownership, as it does away with the need to maintain and update both software and infrastructure.
SaaS solutions such as DocuSign allow organisations to quickly and securely make every agreement and approval process digital - where users can send, track and sign documents anytime, anywhere on any device. This will significantly reduce the time spent on manual paper-based processes.
Another SaaS solution that spells cost savings and is quick to implement is Singtel’s Essentials Apps. These solutions include Essentials Payslip, Essentials Invoice and Essentials Workflow which can help you do away with manual paperwork and enhance your productivity. Adopting these SaaS productivity solutions will automate the key functions of your business such as the managing and issuing of payslips, generating quotations and invoices, and tracking and submission of leave and claims.
2. Flexible payments
Instead of paying and owning software and hardware, customers typically access SaaS through a subscription model with payments being typically made on a monthly or annual basis for the software or resources needed. This shift from purchasing hardware and software to a subscription model allows for more predictable budgeting.
Besides paying only what is needed, customers also get the convenience of one consolidated bill with all the costs billed under one account, even though they may have purchased multiple apps for different business functions. This makes it easier to keep track of the operation costs.
3. Scalability and flexibility
The ‘on-demand’ pay-as-you-go nature of SaaS means that organisations can benefit from the flexibility that SaaS can offer. A good SaaS service provider will be able scale up server capacity or licensing needs when there is rapid growth, as well as offer a wide range of up-to-date applications to meet the needs of the distributor.
4. Automatic updates
Instead of having to purchase and maintain both hardware and software, customers can count on a SaaS provider to shoulder the responsibility of performance, security and availability of their SaaS applications, and to perform updates and patch management. This helps to ease the workload of the in-house IT department.
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