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Using cloud to drive midsized companies into the global arena in 2016: Oracle Malaysia interview

AvantiKumar | Jan. 18, 2016
Oracle in Malaysia will keeps its eye firmly on widening its cloud business to companies intending to grow into global markets.

According to an interview with Computerworld Malaysia, business applications provider Oracle will keeps its eye firmly on the cloud, particularly with helping to grow midsized organisations in the coming year in Malaysia.  

Jimmy Cheah, managing director, Oracle Corporation, Malaysia, gives his take on 2015 in Malaysia and talks of the company's plans for 2016.

Jimmy Cheah, Managing Director of Oracle Malaysia 

Photo- Jimmy Cheah, Managing Director, Oracle Corporation, Malaysia.


Let's start with your thoughts on the highs and lows in your industry during last 12 months.

2015 has been an eventful year for Malaysian businesses as we faced knee-jerk reactions to global economic pressures around currency and oil prices, and on the home front, the GST rollout.

Budget constraints and cost cutting measures took centre stage and we saw more businesses searching for lower cost IT solutions. Here, Oracle has been working closely with our clients to provide value and productivity for their cloud infrastructure and application services, and to deploy as much as possible of their IT strategy on Oracle Cloud.

Speed of deployment was another consideration for many organisations. Social and marketing applications for customer experience, and analytics, including interest in big data, took centre stage as businesses needed deeper insights into their operations and customers.

Talent is a primary focus for business leaders as Malaysian businesses face challenges in both talent retention and acquisition.

The goal was to address challenges of the modern workforce whilst supporting digital transformation and catering to the needs of a more connected society.

 As more Malaysian companies expand into the global marketplace, there is an increased need for businesses to acquire solutions that are easier to deploy and configure irrespective of geo-locations. There was a need to look for solutions that would provide better tracking of recruitment campaigns and implementations, whilst simplifying high volume and complex recruitment scenarios.

What Malaysian sectors are key for Oracle now?

As the majority of businesses in Malaysia belong to the small or midsized category, midsized organisations across all industries continue to show the highest market potential with many looking for more cloud-based solutions.

Here, we are focused on offerings that are low-cost, reliable, performance-driven, standards-based, completely compatible and secure. This is why we introduced an extensive list of new cloud services in 2015 in all three major cloud categories - infrastructure as a service (IaaS), platform as a service (PaaS) and software as a service (SaaS).

For IaaS, there were new offerings in storage, computing and networking. For instance, we launched a new archive storage service that provides long-term, fully mirrored data retention at only a dollar a terabyte a month.

We also expanded our PaaS functions by offering an online toolset in the areas of enterprise application development, data management and mobile application development. With addressing the needs of a more connected society again being the main focus, we also added services for enterprise security and application integration, as well as three online management tools - Oracle Application Performance Monitoring Cloud Service, Oracle IT Analytics Cloud Service and Oracle Log Analytics Cloud Service.

Nevertheless, SaaS offerings remained one of our key market drivers in 2015 as we rolled out 183 modules to expand our enterprise offerings and in particular, our enterprise SaaS applications, such as enterprise resource planning (ERP), enterprise performance management (DPM), human capital management (HCM) and customer experience (CX).

This is in line with the market's need for better cost management and tighter control over all business areas, which is again highly sought after by midsized companies.

How has the Malaysian government helped in driving cloud adoption?

The government has been very active in developing various programs that help the local small and medium enterprise (SME) community, particularly in promoting cloud based applications for SMEs through the MSC Malaysia Cloud Computing Initiative.  SMEs are encouraged to leverage SaaS to elevate their competitiveness and efficiency in doing business by accelerating the adoption of cloud computing.

It is encouraging to see the government provide financial support for such SMEs, which is important as they need the push to gain competitive advantage. Organizations worldwide are increasingly adopting Oracle Cloud Applications to grow faster, differentiate from competitors and better serve their customers.

If SMEs want to succeed, they need a complete and fully integrated suite of cloud applications for every function in the enterprise, to quickly and easily adopt modern best practices, increase business agility, reduce complexity and costs, and succeed in a digital world.

How is 2016 looking for Oracle Malaysia?

In 2016, we will continue to see organisations look for more ways to automate their cloud and to digitally transform themselves in order to be more cost-efficient and competitive.

 Here, midsized companies are expected to implement more ERP, HCM and CX solutions as they provide decision makers with a comprehensive overview of their business functions and a higher degree of flexibility to quickly act on business opportunities.

The local economy will also push companies to seek for a more dynamic rather than rigid approach to their systems.

This means scalable platforms will be a preferred option as it grants decision makers full control over resources, an area in which the Oracle Cloud Platform excels. Oracle Cloud Platform enables enterprises to rapidly build and deploy scalable enterprise applications. It also allows for secure integration of SaaS and mobile apps, which is key as more organizations expand their business applications on mobile.

While many organisations are looking to operate with a cloud-only approach, many more businesses will continue to have a mix of on-premise infrastructure and cloud platforms.

In fact, we see this as a decade-long trend where Oracle will continue to offer our knowledge in ensuring smooth integrations between the two.

This is because security is still a primary focus and will continue to be key for Malaysian businesses, which is why we recently launched the SPARC M7 Microprocessor to deliver advanced security, and deep integration from applications to cloud. Keeping data secure will also be high on the agenda where organizations need to secure data due to an expanding privacy and regulatory environment.

Overall, 2016 will be another busy year for the cloud industry and for us as we work with the local business community to up their game further with the help of cloud computing.


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