"While security issues do not appear to be a problem for large-scale business accounts, FixYa users have reported concerns with security for their free personal accounts," FixYa stated.
While FixYa can't do anything about the security concerns with Box, it did recommend that users having trouble uploading files should restart their computers and clear the browser cache before trying again.
Box differs from most other competitors in file sharing. While rivals offer basic functionality such as file edit and sync with other devices, Box is natively a more collaborative platform, something Google Drive is working toward.
"What this means [for Box] is that people can add comments about the file that are accessible by anyone with permissions, implement and view tasks set by other users that relate to the file, and invite other users quickly and efficiently," FixYa said.
Problems with backup files were reported by 20% of respondents, as was "laggy response." Ten percent chose "other."
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