For Bloch, businesses should now be questioning themselves around to leverage machine-to-machine learning or AI to compete.
“It’s already happening today in other sectors," he added. "Mackenzie found that most businesses today are not digitally transformed. But if they were, they could improve some 45 per cent of their processes.
"But if they move into AI, you take that number to 80 per cent. That’s the opportunity."
Another trend Bloch predicted for 2017 was around the rise of smarter infrastructure.
"It’s about taking a thing that provides little value, making it smart, and doing something with it," he said. "That opens up a world of providing services, because then, everything becomes a service,” he said.
The fifth trend set to impact the industry, according to Bloch, is around networking moving into the cloud space.
“It has transformed our investment in cloud and how we deploy networks, and network connectivity is only getting more and more important," he said. "Today, we’re getting three times the performance in compute than five years ago.
"You put those three things together and you can see why it’s pushing digital transformation,” he mentioned. He added that moving into this software defined world gives prominence to cloud service management, analytics, virtualisation, and automation.
The sixth trend is mobility. Bloch said the future of video is mobile, and the future of mobile is video. With the rise of augmented reality, Bloch stressed the importance of the how the next wave of mobile is going to look like.
“What you’re getting with AI and virtual reality is a new experience; a fully immersed experience, and it’s much more than just for games. This is going to grow, compound a 127 per cent, into a multi-million dollar investment and it will impact the mobile and networking world,” he said.
Bloch also spoke about the key trend of security, as 2016 was a record year for security breaches globally - this includes the ABS DDoS attacks and the Australian Red Cross Blood Service’s massive data breach.
“Security has been important to us for a while, but this has become very serious. We had some of the biggest economic crimes that year," he said. "But if we’re spending more and more money on cyber, which we are, why are we moving backwards?
“It’s because customers are struggling to keep pace with the complexity."
In improving this situation, Bloch suggested companies take a two-pronged approach to the metrics of cyber – improve the time to detect, and time to remediate – and take this conversation to the board level.
Bloch also spoke about the trend of connected technology in transportation, as it would reduce the cost of congestion, per city in Australia, from $2 billion per annum.
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