Threat No. 8: Permanent data loss
As the cloud has matured, reports of permanent data loss due to provider error have become extremely rare. But malicious hackers have been known to permanently delete cloud data to harm businesses, and cloud data centers are as vulnerable to natural disasters as any facility.
Cloud providers recommend distributing data and applications across multiple zones for added protection. Adequate data backup measures are essential, as well as adhering to best practices in business continuity and disaster recovery. Daily data backup and off-site storage remain important with cloud environments.
The burden of preventing data loss is not all on the cloud service provider. If a customer encrypts data before uploading it to the cloud, then that customer must be careful to protect the encryption key. Once the key is lost, so is the data.
Compliance policies often stipulate how long organizations must retain audit records and other documents. Losing such data may have serious regulatory consequences. The new EU data protection rules also treat data destruction and corruption of personal data as data breaches requiring appropriate notification. Know the rules to avoid getting in trouble.
Threat No. 9: Inadequate diligence
Organizations that embrace the cloud without fully understanding the environment and its associated risks may encounter a “myriad of commercial, financial, technical, legal, and compliance risks,” the CSA warned. Due diligence applies whether the organization is trying to migrate to the cloud or merging (or working) with another company in the cloud. For example, organizations that fail to scrutinize a contract may not be aware of the provider’s liability in case of data loss or breach.
Operational and architectural issues arise if a company's development team lacks familiarity with cloud technologies as apps are deployed to a particular cloud. The CSA reminds organizations they must perform extensive due diligence to understand the risks they assume when they subscribe to each cloud service.
Threat No. 10: Cloud service abuses
Cloud services can be commandeered to support nefarious activities, such as using cloud computing resources to break an encryption key in order to launch an attack. Other examples including launching DDoS attacks, sending spam and phishing emails, and hosting malicious content.
Providers need to recognize types of abuse -- such as scrutinizing traffic to recognize DDoS attacks -- and offer tools for customers to monitor the health of their cloud environments. Customers should make sure providers offer a mechanism for reporting abuse. Although customers may not be direct prey for malicious actions, cloud service abuse can still result in service availability issues and data loss.
Threat No. 11: DoS attacks
DoS attacks have been around for years, but they've gained prominence again thanks to cloud computing because they often affect availability. Systems may slow to a crawl or simply time out. “Experiencing a denial-of-service attack is like being caught in rush-hour traffic gridlock; there is one way to get to your destination and there is nothing you can do about it except sit and wait,” the report said.
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