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The Digital keys to successful Disruption: CIO Conference 2017 in KL

Rosalind See | April 5, 2017
Malaysian CIOs from across industry sectors discuss the next level of digital transformation to drive business momentum.

Benchmarking CIO performance

In the panel discussion wrapping up the event, panellists discussed the requirements for a successful CIO.

Rafiza believed that an effective CIO had to be in a C-suite position. "The CIO must be involved in the strategy and business direction of the organisation. Then only can they advise on the technology needed for an effective outcome," she stated. "There has to be a convergence between IT and the business, with CIOs contributing to the overall performance of the organisation. The CIO's performance has to be directly correlated to the business."

Pacific Inter-Link Sdn Bhd Regional Head, Information Technology, Fazley Rabbi believed that IT benchmarks had been shifting over the past few years. "There are different criteria involved with different organisations having different goals, thus there is no single benchmark," he said. "However, CIOs are now increasingly focused on business rather than being technology-oriented. With less IT infrastructure headaches, CIOs today are more engaged with the business vision and perspective as well as stakeholders and shareholder concerns."

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