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Take a holistic approach towards enterprise mobility: Akamai interview

AvantiKumar | July 8, 2015
Akamai Asia Pacific & Japan's Jason Hatch talks with Computerworld on how organisations can optimise user experience in a global, cloud-driven age of BDA and the IoT.

Another hurdle for enterprise application delivery on mobile is connectivity, namely the cellular network itself which is even struggling to keep up with voice, let alone video; mobile networks were simply not designed for performance. As a result, last mile connections suffer from high latency and packet loss which can result in a poor end-user experience.

Additionally, mobile connections are four times slower than a standard desktop landline. In terms of raw speed, this means that roughly half of mobile users report speeds of less than 4 Mbps. This dramatic lack of cellular network speed can decrease employee productivity and increase consumer frustrations. Additionally, connection speeds vary country to country, so delivering consistent user experiences to a global workforce is a difficult task.

Organisations need to ensure delivery of fast, consistent experiences across all end-user devices, browsers, networks and locations. They should take a situational performance approach to web experience that offers the required intelligence and tightly integrates it with the delivery, acceleration, and optimisation technologies. Doing so will allow businesses to make real-time web experience optimisation decisions and ensure scalability, availability and performance under any given and unique traffic condition.

At the same time, organisations need to also optimise for mobile first. Key considerations include reducing the number of bytes delivered, reducing the number of requests made over the network by an application, making sure that page rendering is accelerated in the mobile browser and ensuring videos are fresh and optimised for mobile.

 Security

Security remains a major concern and barrier to mobile and digital adoption, not just within the enterprise, but also amongst customers and end-users. Based on Akamai's State of the Internet report, there was a significant increase in number of DDoS attacks in Q4 2014, up 57 percent from Q3 and a 90 percent jump from Q4 2013. 

There was also a 51 percent increase in application layer attacks, 121 percent increase in infrastructure layer attacks and 31 percent increase in average attack duration.

The perception that desktop-based or datacentre-based security measures are safer perpetuates continued use of legacy technologies, which have seldom been effective, even with cloud friendly features. This leads to security features that tend to be complex and complicated, leaving end-users frustrated or worse, preventing them from browsing and shopping, all of which affects revenue growth.

Organisations need to take an end-to-end approach to developing multi-layered defence systems that are always 'on', proactive and using cloud-based security to protect their perimeter against potential attacks. This protection needs to extend beyond the boundaries of their infrastructure and across the Internet to the very edge of the network itself. 

Enterprises also need to understand their traffic limits and set-up a threat monitoring system to keep track of security breaches such as DDOS, which can crash their site and cause vulnerabilities.

 

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