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Sour notes: Our biggest complaints about Apple Music

Macworld Staff | July 13, 2015
Apple's new streaming service has a lot going for it, but there are a few things we'd love to see fixed.

And why does the symbol change from a heart to a star just for radio stations? That changes the menu options, which is also confusing and inconvenient!

Susie: The tap-and-hold menu, huge as it is, needs a couple more options: View in Album, and View Artist. Right now you can tap on the top-most strip to see a song's full album, then tap the (tiny) artist name to see the rest of your work. Neither of those is obvious. And when you go to an artist's page, there should be a option to just shuffle everything they have. You can see Top Songs, but not all the songs, and even when you go to the list of every single album, there's no option to play them all. You can tap the ellipses button by their name to Start Station, but that station won't have just the one artist. If you just want to rock out to Queen until the break of dawn, you're stuck making a playlist manually. (Which I've done.)

Surface the best stuff

Caitlin: Apple has already improved the organization of New, its packed-to-the-gills section of fresh music, by moving curated playlists closer to the top of the screen. But New still has way too much going on. There's no reason for Hot Tracks to capture the top slot when most people tap on New to see new music (which is actually buried below those curated playlists I love so much). New music needs to lead the New section, followed by new artists, which are currently close to the bottom of your New options.

Oscar: I want Apple Music to surface more activity/mood/time-of-day playlists, not just the artist/genre preference playlists in For You and then dumping the rest way at the bottom in New. For You should take into account the time of day to suggest playlists for cooking dinner, enjoying a cup of coffee first thing in the morn', or even the weather, like sad songs for a rainy day. Spotify and Google Play Music All Access (via Songza) don't do this either, but Spotify's playlists are easier to find/browse, and Google surfaces more focused playlists like "Working to a Beat" and "Throwback Thursday." Whatever happened to "The Sentence" feature from Beats Music, too?

The social network

Caitlin: Connect was already going to be a tough sell for Apple fans who remember Ping, but it needs to have way more content to be worth tapping on. Part of that is the fault of artists, who need to post exclusives for Apple to promote, but it sounds like Apple could make the process of publishing to Connect easier for musicians.


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