86 percent of Singapore businesses faced trouble with their Infrastructure as a Service (IaaS) provider, according to a survey conducted by Enterprise Management Associates (EMA) on behalf of iland.
These businesses had to overcome several challenges including downtime, performance, support and pricing.
48 percent Singapore respondents reported downtime and 44 percent were troubled with performance issues. 39 percent were troubled with support and the same percentage (39 percent) had problems with pricing.
More than 50 percent only have one or two people responsible for managing public cloud resources.
"The survey reinforces the frustrations we hear from companies all the time," said Dante Orsini, senior vice president at iland. "It is clear that many Singapore businesses - not unlike companies throughout the world - have limited internal resources for managing public cloud deployments and therefore require the best tools and support from their cloud providers. It's why our customers come to us."
Continued cloud adoption
Although problems persist, 52 percent of businesses in Singapore see the advantage of hosting workloads in the public cloud.
48 percent find rapid scalability and 45 percent said disaster recovery as the key advantage of turning to cloud.
35 percent companies continue to pursue cloud adoption despite the reported challenges to curb shadow IT.
53 percent want to adopt cloud to achieve faster scaling of existing workloads, 49 percent want faster deployment of new workloads and 45 percent want less application downtime.
"Stories about successful cloud implementations are captivating, but the reality is that cloud is more complex than many news headlines make it out to be," said Dennis Drogseth, vice president, EMA. "Companies must be self-aware. Unless they have an experienced staff that can optimize their investments in the mass-market systems of the big providers, they should consider cloud vendors that take a different, personalized approach."
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