Photo - Ng Wan Peng, Chief Operating Officer of Multimedia Development Corporation (MDeC)
According to a new IDC study, as most Malaysian organisations will be using cloud, CIOs during this year's CIO Survival Guide have been advised to shift focus from IT efficiency to IT effectiveness to realise the full benefits of adoption, said the organisers national ICT agency MDeC and market intelligence firm IDC.
During the opening of CIO Survival Guide programme in Malaysia, Multimedia Development Corporation [MDeC] chief operating officer Ng Wan Peng said the Guide has been designed to help Malaysian CIOs meet challenges in a rapidly changing market.
Themed 'Survival of the Cloud Fittest,' this year's programme of seminars and workshops also hopes to encourage Malaysian organisations of all sizes to speed up their adoption of cloud computing, said Ng.
"MDeC realises the value and potential of cloud computing and is continuously working with ICT industry players, stakeholders and other government agencies in driving the cloud computing revolution in Malaysia," she said.
"Our efforts through the Cloud Computing Enablement Initiative under MSC [Multimedia Supercorridor] Malaysia and incorporating cloud computing as one of Digital Malaysia's eight projects have helped to spur the development of cloud computing in this country further," said Ng.
"By getting more Malaysian businesses to turn to the cloud for their needs, we will become one step closer to becoming a developed digital economy to be reckoned with," she said.
'Efficiency to Effectiveness'
In his keynote, IDC Asia/Pacific's associate vice president, lead analyst of cloud services & technologies, Chris Morris said IDC's study, which was commissioned by MDeC, shows that by 2017, "most Malaysian organisations will be using cloud services from different suppliers to meet different business needs, dramatically changing the way in which business goals can be achieved and the role of the Malaysian CIO."
The study showed that most Malaysian organisations are still at an early stage of cloud service adoption, with mostly ad hoc and opportunistic use of commodity and non-critical cloud services, said Morris. "This is typical of the first stages of clod adoption and an emerging understanding of cloud services use. It shows a continuing focus on cost control of IT functions rather than an awareness of how cloud services have evolved to provide business as well as technology services."
However, the findings also lead IDC to advise Malaysian CIOs to shift their focus from IT efficiency to IT effectiveness in dealing with cloud adoption, he said.
In 2014 and beyond, enterprise IT function will be judged on the success in meeting the demands of business users rather than the reduction in cost of technology operations in a business, Morris said.
"A better understanding of cloud usage patterns in other markets will provide excellent insight but the art and science of managing IT in Malaysia will need to continue its current evolution," he said. "Cloud services must be managed and optimised for the target business environment to deliver full value."
"The transformation of a CIO into a manager of services rather than a manager of technology will significantly alter the management of a traditional IT department," Morris added. "A CIO could become a broker of services for business, sourcing the best solution to the line-of-business (LOB) demands; however, this solution will create many challenges in the service delivery management."
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