According to Computerworld's calculations, if Microsoft convinced just 10 percent of the OneDrive estimated free user base to switch to the lowest-priced paid option, it would record almost $1.1 billion in new revenue annually.
Other OneDrive users portrayed Microsoft's changes as bait and switch.
"A year ago Windows 10 comes out with OneDrive integrated. The size of free storage was what made it a useful tool to try out and to use," said someone identified as Sid Cheeseburger last week on the support forum. "Had you started with a 5GB limit I'd have known it wasn't for me. A year on and I have just received an email telling me of intended product changes reducing this storage. I feel like I've been lured in, hooked and now had my service snatched away unless I pay. Am I the only one left wondering whether that was Microsoft's intention all along?"
Sid said he wouldn't be purchasing additional storage and complained that he had to make new plans. "So once again I'm having my time wasted having to unwind system changes as a result of a Microsoft change of product policy -- after a year," he griped.
In December, Microsoft changed the storage allowances for OneDrive for Business, the cloud-based service available to corporate users whose employers subscribed to Office 365. Rather than unlimited storage for all subscribers, Microsoft said it would scale back space to 1TB for all but workers on the more expensive E3, E4 -- since discontinued -- and E5 plans.
More information about the changes to OneDrive can be found in an FAQ that goes into detail about how the company will handle accounts that exceed the new 5GB allotment.
Sign up for CIO Asia eNewsletters.