SkyDrive, Microsoft's cloud storage service, is a key product for the company as it transforms itself from being a provider of packaged desktop applications into a provider of cloud-based software and services. SkyDrive is the underlying, common cloud storage service for Windows, Office and other major Microsoft consumer products. A version called SkyDrive Pro is a key component of enterprise products such as the Office 365 cloud email and collaboration suite.
Meanwhile, Windows 8.1 was designed to address major complaints that plagued Windows 8. However, Windows 8.1's rollout has been bumpy. The OS update was hit by a variety of serious and disruptive bugs in the days and weeks following its release, including computers that couldn't boot up, peripherals that malfunctioned, software that couldn't be run and OS installations that couldn't be completed.
Microsoft did not immediately respond to a request for comment.
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