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Managed cloud network helps law firm CIO boost video adoption

John Moore | July 29, 2014
McKenna Long & Aldridge faced a multi-faceted communications challenge that threatened to impede the company's technology adoption and office expansion.

Tisdale says the process can take more than one week. "That's still a prevalent model, but it's unresponsive to managing the dynamic demand for voice and video."

As for geographic growth, the managed cloud network helps McKenna Long & Aldridge deal with new office openings. Assuming the location has existing connectivity — that is, no requirement to pull fiber-optic cable to a building — Masergy can provide network services in 30 to 45 days, Tisdale says. In contrast, other carriers could take 60 to 120 days to accomplish the same task.

Expansion can sometimes mean closing some offices. An acquisition might result in two offices in the same city. One office could be closed, or both offices shut down in favor of a third office. "Several times a year, we're dealing with some sort of office consolidation or relocation," Tisdale says.

In those cases, Masergy's managed cloud network lets the law firm take systems offline quickly with no disruption to other offices, according to Masergy.

Overall, McKenna Long & Aldridge is fairly typical of Masergy's customers in the legal vertical, says John Marinucci, Masergy's director of solution engineering. "The legal clients we have tend to make full use of our [Quality of Service] platform and utilize a full range of prioritized applications, ranging from basic email to document management systems to real-time collaborative systems."


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