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IDA signs 3-year partnership with Dynatrace

Zafar Anjum | Oct. 30, 2014
The agreement is for free performance and availability monitoring of Cloud Service Providers (CSP) in Singapore.


(L-R) Khoong Hock Yun, Assistant CEO of IDA Singapore signs a MOI with Koh Eng Kiong, Regional Director for ASEAN, Dynatrace at Cloud Expo Asia 2014 today

Dynatrace announced a 3-year partnership with Info-communications Development  Authority of Singapore (IDA) to provide free use of its monitoring tools to track the performance and availability of Cloud Service Providers (CSP).

This was announced on Wednesday in Singapore by Dynatrace, which was formerly known as Compuware APM, a provider of user-centric  application performance management (APM).

The signing ceremony was done between the IDA's Assistant Chief Executive  Khoong Hock Yun and Dynatrace's ASEAN Regional Director Koh Eng Kiong. It was held at the Cloud Expo Asia 2014.

IDA has established a CSP Registry with the objective of facilitating users' cloud computing adoption by providing both static and dynamic information on CSPs. As an independent third party tool, Dynatrace said it will provide gap-free data capture that can be easily viewed through a real-time user visibility dashboard. This gives startups and businesses a holistic view of their CSP's performance and availability, which in turn enables these businesses to deliver the best user experience to their customers.

"It is important for companies to have access to tools that will help them optimize their cloud computing architectures. Having a user friendly tool that will give them crucial CSP performance and availability indicators also provides these companies with data that can be used to select and manage their cloud provider," says Koh Eng Kiong, Regional Director, ASEAN. He adds, "Companies often dispute slow performance and downtime causes, which results in wasted time and resources. With Dynatrace, the root cause can be quickly identified and this minimizes troubleshooting time, allowing businesses to better spend their resources on innovating or enhancing their services."

Assistant Chief Executive Khoong Hock Yun of IDA said, "Giving users the tools to better understand and manage their cloud use will enhance productivity and encourage greater transparency between users and cloud service providers. The cloud will inevitably continue to grow, and our work on the Cloud Service Provider Registry is one further step towards making Singapore a Smart Nation."

With this partnership, Dynatrace together with IDA are taking a step closer towards realizing Singapore's vision to be the world's first Smart Nation with the provision of a free monitoring tool, the company said in its statement. 



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