Another consideration is that working with a vendor, especially one like Axcient, brings up the relationship between the provider and reseller. Customers may access Axcient services through a third-party reseller or the vendor. In some circumstances the reseller may be responsible for the service-level agreements and continuity guarantees, not the underlying provider like Axcient.
There are some ways to get around these issues. For the network latency challenges, users can migrate more of their workloads to the cloud, in which case the failover to the disaster system is an intra-cloud switch as opposed to being from an on-premises location to the cloud. Other vendors work more directly with customers as opposed to through channel partners.
Sign up for CIO Asia eNewsletters.