"65 percent of Malaysia's population only contributes 35 percent to the nation's economy," said Chai. "Why are we behind countries such as Singapore and Indonesia in terms of GDP per employee basis?"
"This boils down to how countries utilise tech to achieve productivity," he said. "Ultimately, every company is first foremost a tech company with expertise in different areas including education, retail, and manufacturing. Without embracing and adopting technology, there is no business model for these companies."
Chai said Cisco's suggested solution is "the launch of Cisco ST>RT - a suite of simple, secure and smart enterprise-class technologies, specifically tailored to their business size and priced to match."
He said the overall benefits for SMEs and midmarket businesses are clear. "At an operational level, digitisation allows them to operate faster and more efficiently, respond to changing markets, and provide better customer experiences at a fraction of the cost. With a massive multi-billion dollar market opportunity, the incentive and importance of ensuring that the sector is properly equipped becomes obvious."
The latest edition of this article is at Computerworld Malaysia.
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