Companies can mix and match support tiers for each user inside their organization. That means it's not necessary for business users to pay companywide for the fastest support if only one project needs that much help.
Greene also announced a pair of partners aimed at helping to scale that support to more customers. Pivotal is working with Google to make sure that customers using GCP and Cloud Foundry build applications that are highly reliable.
Rackspace has become the first managed services support partner for Google's cloud service offerings. It will provide customers with a variety of services, including help with migration, cloud architecture, and ongoing support for Google Cloud deployments.
Wednesday's news comes after a host of announcements Tuesday aimed at boosting Google's cloud partner ecosystem. The company is offering its partners a set of new fiscal incentives to help grow their businesses, along with changes to its program to reward third parties for working with multiple product areas.
The Next conference will continue Thursday and Friday with more Google keynotes. Greene said that Thursday will bring a host of product news across Google Cloud’s offerings. One announcement will likely be the company’s Meet enterprise videoconferencing service.
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