Photo - Chandru Relwani, Senior Director, CRM Applications Product Management, Oracle Corporation Asia-Pacific and Japan.
Globalisation is among the key drivers of cloud adoption in Malaysia, according to business solutions firm Oracle Corporation, with the country's small and medium enterprises in the forefront of such adoption in the next two years.
Speaking in Kuala Lumpur recently, Oracle Corporation Asia-Pacific and Japan senior director, CRM applications product management, Chandru Relwani, said more than half of firms in the Asean region are ready to adopt cloud applications in five years.
"Singapore and Malaysia companies demonstrated higher readiness to adopt cloud amongst the ASEAN countries, followed by Indonesia, Thailand and Philippines," said Relwani, using information from Oracle Applications Users Group's April 2012 survey. "We see that the Malaysia cloud market will continue to grow. More businesses, especially SMEs [small and medium enterprises], will be tapping into Cloud solutions in the next coming 12-24 months in Malaysia and across the region."
"Globalisation is one of the major key drivers of cloud adoption," he said. "For instance, we see some major Malaysian banks are expanding regionally. While regionalising their banking businesses, these banks are looking at ways on how they can potentially deploy cloud solutions to help them shortened their offerings' time-to-market."
Other drivers include data explosion, the rise of mobility, social business, as well as businesses that are looking to upgrade their legacy IT systems to support the increasing business requirements and increasing in-house IT costs and internal organisational adjustments, said Relwani
"This is particularly true especially in the SME sectors, where they are seeing great benefits in adopting cloud from a cost saving perspective," he said. "The strong cloud adoption in Malaysia is also partially driven by the government initiatives, such as the advocacy from the Multimedia Development Corporation (MDeC) extended to Independent Software Vendors (ISVs) and SMEs."
Relwani said there was an increase of interest in cloud solutions in five other major sectors: government sectors, telecommunications, financial services, retail and manufacturing/hi-tech industrial.
He said that to move forward along the path of cloud transformation, companies needed to concentrate on business priorities. "For companies looking to tap on e-commerce, mobility and social media to gain competitive edge in the market, their priority should be to move onto cloud and replace or upgrade their legacy systems, which can no longer support these modern applications."
One of the most flexible and cost savings cloud paths is to subscribe to 'Software as a Service' [SaaS] solutions, Relwani said, which allowed businesses to respond and adapt with fast-changing business demands, for example, to embed social media functionality under an existing Customer Relationship Management (CRM) system to better understand customer needs.
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