Benefits: The business advantages of the Blue Coat hybrid solution included:
Accuracy: Blue Coat's multi-dimensional, real-time content categorization technology excelled. Blue Coat accurately classified over 90% of the URLs manually maintained by the security team. The remaining URLs were confirmed to be non-malicious.
Performance: Once Blue Coat was deployed, help desk tickets for latency became a thing of the past. Blue Coat's hybrid architecture, in particular, was cited as a key to optimizing performance for both office and mobile users.
Security integration: Blue Coat easily met requirements to integrate with other security tools. The existing solution did not integrate with any of these solutions.
" Symantec — Outbound web traffic was inspected by Symantec DLP (via ICAP) to protect against data loss from web 2.0 applications such as web mail and social media
" Tufin — Blue Coat policy changes were sent to Tufin for change tracking
" McAfee — Security alerts were delivered to SIEM for correlation and incident response
Reporting: The manufacturer found Blue Coat reporting to be far superior. One specific advantage cited was Blue Coat's "Anonymizer," which proved useful in generating usage reports for business managers without revealing employee names.
Web 2.0 controls: The existing solution offered limited controls for all web 2.0 apps. Hence blocking posts to LinkedIn meant blocking posts to apps such as Facebook. Blue Coat not only gave the company the ability to set controls for each app, but also provided far more granular controls over the individual operations within the app.
Results: Blue Coat completely addressed manufacturer's two primary challenges with the existing solution: performance and accuracy. By virtually eliminating latency tickets, Blue Coat helped improve employee productivity and reduce help desk costs. In addition, Blue Coat accuracy gains reduced malware infections, reduced URL black list maintenance costs by 90%, and created a much more comfortable work environment. As a bonus, Blue Coat's solution also gave the manufacturer better security through integration with other security tools, more granular Web 2.0 controls, and far superior reporting.
The company needed a robust cloud-based security solution to ensure protection of employees and company assets without compromising performance and user experience.
Sign up for CIO Asia eNewsletters.