Gartner warns that security remains a major issue with cloud computing, with the extent of security measures from each provider varying significantly. While a vendor may provide some base-level of security, in many circumstances such as with AWS it's up to the customer to select what additional security features they want. The same is generally true with enterprise-class support, which is offered as an option for customers if they choose from many providers, like AWS.
Customers are using the cloud for more complex workloads now compared to a year ago. Gartner recommends using cloud services for purposes such as test and development, hosting cloud-native applications, e-business hosting, enterprise applications, general business applications and batch computing depending on the provider.
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