If the customer has connected to their Personal Cloud, throughout the Flamingo Co-creation session, fields can be loaded from the cloud.
There will be an indication this is possible with a special icon. The customer can select any or all of these questions to have their information downloaded from the cloud. To support customers who are co-creating in the Flamingo platform and who need to verify their identity Flamingo can validate the customer's information through its partnership with Welcomer ID.
Similarly Flamingo can validate the verification of a customer's income through a partnership with Verify http://www.infactdecisions.com.
This means that the customer can permission Flamingo through the Welcomer ID and Verify platforms to easily and securely access data from organisations such as the RTA for Drivers Licence identification or a customer's employer for verification of income. According to a company statement, this means they do not have to leave a conversation or interaction with an organisation in order to collect this data to provide it to the organisation. For the organisation this means they can gather customer data efficiently and continue the conversation with the customer.
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