Tan: One of the things that must be sorted out is the network pricing issue or we can forget about doing all the wonderful stuff. The cost of putting pipes to the Internet is quite prohibitive. At the end of the day, cost is a key factor, especially with commodity products and services.
However, when I look at cloud and virtualisation, cost savings won't get me very far when it comes to long term business. The key is to get more value for business. Use cost is to get executive buy in, but it is about business value in the long run.
Tan: Data sovereignty is on of the key issues for governments and financial services. One weakness of cloud is that you have no idea where the data is stored. So, most banks are probably not interested. It must come to the point where there is a lot more knowledge of how to manage the cloud. We use the cloud quite selectively when customer data is not involved.
Wan Zailani Wan Ismail, technical director, Heitech Padu: International cloud providers have limitations. Some privacy acts dictate that information must be stored in the country for information security reasons. To manage international systems, we may need to deploy servers within their own country and have country-based clouds to protect national interests.
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