Providing training can ease adoption for all parties involved, and has a high return on investment. The challenge is to get the appropriate training for each role -- developers need training on how to integrate applications into the cloud application management framework, while operations personnel need to learn how to operate an integrated and automated hardware and software aggregation. It's impossible to overstate the change that cloud computing imposes on existing practices, so don't shortchange your personnel by failing to give them the tools to succeed.
An Unusually Fast Platform Shift
In some ways, these recommendations are no different than those put forward to help IT organizations cope with the shift to client/server or the Internet. The difference is the pace of change. IT organizations are moving forward with cloud computing initiatives much, much more quickly than any previous platform shift. As I noted at the beginning of this piece, that speed reflects how poorly the current mode of computing is working.
Thinking that the job is over once the new whiz-bangy cloud infrastructure is in place is misguided. Only by surrounding the technical initiative with a corresponding organizational effort will cloud initiatives have any chance to prevail.
Bernard Golden is CEO of consulting firm HyperStratus, which specializes in virtualization, cloud computing and related issues. He is also the author of "Virtualization for Dummies," the best-selling book on virtualization to date.
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