KUALA LUMPUR, 24 SEPTEMBER 2009 A mixed approach of cloud and on-premise computing services would be best for Malaysian companies in the foreseeable future, according to software giant Microsoft Malaysia.
Speaking during the forthcoming launch of Microsoft Exchange Server 2010 release candidate (RC), Microsoft Asia Pacific senior director, information world (IW) software and services/unified communications, Dr Balz Wyss, said the new solution was the result of listening to detailed customer feedback.
The new features of Exchange Server 2010, available as an RC in Malaysia from 24 November as a free download [from the Microsoft TechNet portal], has new compelling features on both the client and server side, said Dr Wyss, adding that the solution allowed an effortless switch from on-premise to online services.
Customers' concerns group into pillars such as communication overload, managing more distributed working around the world, and addressing security and cost issues, he said. On the business side, compliance and security are especially increasing concerns.
Features for SMBs include UC
Some of the new features have special appeal to the SMB [small and medium business] sector, said Dr Wyss. For example, on the server side, new features include MailTips, which provides alerts and prompts during e-mailing to groups of people, thus offering enhanced security, while promoting professional etiquette.
The biggest market share in 2008 for server product in Malaysia is in the SMB sector with is more than 50 per cent of customers, he said. In addition, the sharing of scheduling among business partners promotes strong collaboration, regardless of location, he said. The Universal Inbox makes integrated use of UC [unified communications] functions that promote better productivity.
Dr Wyss said he believed the UC functionality was at least two years ahead of solutions from other vendors. A year or two down the line, full UC benefits could be available to SMBs through a cloud computing model. The full suite with rich content is US$15 per month per seat, whereas the Deskless model is about US$10 per month per seat.
He attributed this advanced position to the company's focus on research and development (R&D). Microsoft's R&D investment totals US$9.5 billion across different areas, which is 30 per cent more than the next company.
Other features include monitoring of communications by keyword, centralised rights management, and the use of any storage solution, said Dr Wyss, adding that a strong adoption rate of Server 2010 was expected in Malaysia of between 25-30 per cent in the first 12 months.
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