Avnet's approach has been to train current employees on new cloud technologies, which lets CIO Steve Phillips leverage those employees' institutional knowledge. To help staff transition to cloud-friendly skills, Avnet holds technology days, followed by job shadowing, so IT workers can spend a day or two learning about a specific technology.
At Whirlpool, CIO Michael Heim is considering sending some of his IT team to "intern" at VTEX, to learn cloud processes. Whirlpool is implementing an ecommerce suite from Brazil-based VTEX for Latin America, its biggest e-commerce market. In addition to accelerating the team's development, it's also a good way to build a healthy relationship between the two companies, Heim says.
Heim also invited staff from Amazon to visit, to show Whirlpool staff how AWS works. "That opens my team's eyes," Heim says.
You Better Like to Learn
A desire to learn new skills is essential, says John Marcante, CIO at The Vanguard Group. "Roles are definitely changing. Cloud allows for a lot more automation and less sophistication and deep knowledge," Marcante says. Fortunately, IT pros tend to pick up new technologies quickly, he says.
"If you don't like to learn, you're in the wrong field."
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