SAIC, too, is aware of the shortcomings of some cloud services, but it's not stopping the services company from diving into the cloud.
"None of the apps are all the way there, certainly not for a $4 billion company," says Bob Fecteau, CIO at SAIC. For example, he knows ServiceNow, a cloud-based IT service management platform, may be taxed as SAIC puts it in more employers' hands (via its commercial cloud line of business). But for SAIC, working with the vendor is an opportunity to guide that investment into a better future, Fecteau says. "Cloud still needs to evolve."
In the mean time, enterprises can wait and, ideally, remain in a position to influence the cloud providers' R&D lifecycles, Fecteau says.
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