Discuss the ways in which these issues have been resolved by organisations with successful cloud setups?
Many of the issues we've shared are fears and this comes due to a lack of awareness and understanding of cloud computing, benefits and changes associated with cloud. As businesses large and small start to explore the cloud, you need to understand not only the benefits, but also the changes brought on by moving to a cloud delivery model. According to a recent Gartner study, spending on public cloud services reached US$111 billion in 2012, and total spending over the next three years will be US$677 billion.
When we approach our clients in Asia, the decision and imperative is simple. Their ideal cloud is a public, private or hybrid model that should be a self-service environment for delivering the most critical applications to the users that need them most. It should be elastic-able to grow and shrink as the demands on it ebb and flow.
Security: Cloud computing is a rapidly growing business: Forrester Research predicts that the public cloud market will quadruple in size, from around US$40 billion today to US$160 billion by 2020. With big players like Amazon and Google in the Cloud Service Provision business, and organisations as diverse as Reddit using those services, cloud computing promises huge savings in cost and complexity.
Associated Costs: The decision to move an organisation's IT to the cloud is daunting. Businesses are making a significant change to the sourcing and delivery of IT products and services. Cloud can be cheaper than the existing IT-but this isn't always the case. When making the investment to move to the cloud, it is important for businesses and the vendor to look at the total cost of ownership over the business's lifetime and the benefits associated with this move. One of the greatest advantages of cloud, is the ability to get powerful functionality and updates rolled out very quickly. This rapid turnaround, can help businesses adapt quickly.
Compliance: With more commercial and personally sensitive information now being stored in the cloud, regulators and authorities around the world are implementing new laws, regulations and compliance requirements which attempt to mitigate the concerns around security and data privacy. With the right guidance and an understanding of the legal and regulatory framework in relation to cloud computing, organisations operating in Singapore need not avoid adopting cloud computing solutions and the benefits it brings.
Please elaborate on the changing nature of cloud customer engagements for service providers, SIs and infrastructure providers-as they are impacted by the changing expectations of enterprise customers.
Cloud services have changed the game and transformed the way enterprises view IT. Companies are no longer content with just the cost-saving benefit of virtualising their physical servers and are turning to the cloud to provide them with higher levels of business agility through rapid development and deployment of IT services via the cloud.
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