Avon developed scorecards which measured the quality of data in the system around a set of key defined data fields. "We needed to ensure that the data fields were being measured and monitored for integrity. So that was a whole new world for HR at the time and for managers who had to go into the systems and do approvals as there was no more paperwork."
Despite implementing Workday more than two years ago, Avon is only starting to really see the benefits the cloud system can bring now. Time will tell if the changes will prove more than cosmetic to the business as a whole.
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