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Another stride along digitisation highway for Malaysia's BP Healthcare

AvantiKumar | Aug. 16, 2017
More efficiency, workflow integration, and better patient record security are among the benefits of the latest move, said Garvy Beh, CEO of Doctor2U & Director of BP Healthcare Group.

BP Healthcare and Retarus

Photo - (From left) Garvy Beh, CEO of Doctor2U & Director of BP Healthcare Group;  Verena Werner, Senior Sales Manager Retarus Asia; and Oliver Prevrhal, Managing Director, Retarus Asia.


  More efficiency, workflow integration, and better patient record security are among the benefits of the latest digitisation move, according to Malaysia's BP Healthcare Group.

BP Healthcare Group's director Garvy Beh, who is also chief executive officer of Doctor2U, said the impact of digitisation for the country's healthcare industry has included facing increasing volumes of data, and more stringent security requirements since the Personal Data Protection Act (PDPA) came into force in 2013.

 Driven partly by the need for compliance with privacy and security regulations, BP Healthcare's aim is also to achieve greater efficiencies, said Beh. (See - Malaysia's healthcare IT spend will hit US$126M by 2019, IDC says)
 Commenting on the latest move, Beh explained that the BP Healthcare wanted to manifest increased automation and workflow integration, which would also free employees from time-consuming administrative tasks.
 He said the solution selected to drive these results came from information logistics provider Retarus' Mail2Fax.
 What the new move means
 When talking of the selection process, Beh said that "the ability to send faxes directly from desktops, lab and pharmacy systems while adhering to compliance regulations for sensitive patient information, allows BP Healthcare to now dedicate more time to patients' needs and access to medical services and actively play a role in shaping the future of the healthcare industry."
"We selected Retarus because they understood our needs from both the technical and legal perspectives, which were crucial for activities in the highly-regulated healthcare sector," he added.

"Collaboration with Retarus has enhanced our ability to drive innovation and digitisation throughout our comprehensive BP Healthcare network and beyond national borders since their solution supports all interfaces and all languages," Beh continued.

Commenting on the project, Oliver Prevrhal, managing director of Retarus Asia said the web-based Enterprise Administration Services (EAS) portal also allowed rapid data search and detailed analysis of fax transmission.

Faxes can also be sent out as email attachments and used as digital records, promoting greater transparency and ease of patient record retrieval, said Prevrhal, adding: "We look forward to this continued collaboration, which will enhance healthcare services to patients and the healthcare industry in Southeast Asia."
To find out more about some recent local healthcare digitisation, see:


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