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HCL among top offshore vendors in Japan: IDC survey

Zafar Anjum | May 13, 2013
90% of the company’s clients are Japanese companies

If an IDC 2012 Japan CIO Survey report is to be believed, HCL Technologies Ltd. (HCL) is one of the top offshore vendors in Japan.

The report ('The Business Situation of Major India Vendors in the Japan IT Service Market 2012', Doc # JP2578611U, Dec 2012) states that the Japan sales of HCL Technologies have led the company into its top position among offshore vendors in Japan.

According to the report cited by global IT services provider, typically, Indian offshore vendors' Japan IT services businesses are developed for foreign Japan subsidiaries with which the vendor already has a global relation with the parent company. However, HCL has many Japan company clients.

"HCL's Japan sales have led the company into its top position among offshore vendors in Japan," said Akiko Takei, market analyst, IT Services, IDC Japan. "Moreover HCL's large base of Japanese clients presents a major opportunity for HCL to expand its business together with the global development of these Japan companies."

The report also mentions that compared with embedded software, sales of IT services though small has witnessed steady growth especially with new customers. By industry, the majority of sales are from the manufacturing industry. Hi-tech, Industrial, Automotive and Pharmaceutical companies have become a large customer base for HCL.

"With over 90 percent of our clients being Japanese companies and proven success in the Manufacturing and Financial Services, we lead with a combination of very experienced bilingual local team and a focused strategic Japan business unit," said Sandeep Kishore, corporate vice president, ERS & Japan, HCL Technologies.

He added that Japan is one of the strategic development markets for HCL and the company has been operating in Japan for nearly 20 years.


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