To solve some of these problems, the city is also planning to reorganize its IT staff around a new central service with departmental affiliates.
The fact that the councillors allowed almost four years to develop and roll out a new Windows desktop image suggests that the city's IT operation is anything but agile -- and the technical base on which it must build is also outdated.
The fact that change in the IT industry is so fast-paced seems to have councilors wondering what the consequences will be for their own IT systems, but there is clearly confusion.
"Do we even know if Microsoft will still exist in five years?" asked Social Democratic Party councilor Anne Hübner, prompting laughter from her fellow city councilors.
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