Earlier this month, Microsoft announced that more than 200 million devices (PCs, phones and tablets) were now running Windows 10. Many of those 200 million devices belong to business users, who upgraded to Windows 10 (in many cases for free). And while Microsoft’s latest operating system touts many benefits for small business users, such as improved security, Windows 10 may not be right – or right for right now – for every small business. So before you consider upgrading or rolling out Windows 10 to your small business, here are some things you should know.
1. Windows 10 may not be compatible with some legacy software and equipment, including some servers. “Verify compatibility before upgrading and installing Windows 10,” says Mike Joseph, engineer, Coretelligent, an IT support and private cloud service provider serving SMBs. “Small businesses should first verify that their mission-critical software applications, especially backup software, antivirus and any industry-specific applications, and devices like printers and other peripherals, are compatible with Windows 10. The last thing they want to happen is to upgrade, then uncover compatibility issues that could have been avoided.”
“Many business-related software suites aren't necessarily compatible with Windows 10,” says Julian Jacobsen, owner of J.J. Micro IT Consulting. “One in particular I've run into more than once is any version of QuickBooks before 2015. An upgrade to QuickBooks 2015 can be very expensive for a small business, especially if they use it on more than one workstation,” he says. “Another major accounting suite, Sage's Peachtree, is also incompatible with Windows 10, unless you upgrade to the newest edition.”
In addition, “check your organization's server environment before attempting to install Windows 10,” says Joseph. “Microsoft has several tools available that allow system administrators to manage and control PCs running Windows. Small businesses should be running at least the 2012 R2 edition of Windows Server and associated management tools such as System Center Configuration Manager to be able to fully manage and automate the administration of Windows 10.”
2. There could be some privacy issues. “Privacy concerns are a major issue that some small business owners may have with Windows 10,” says Jacobsen. “If you sign into Windows with your Microsoft account, the operating system will immediately sync your settings and data to Microsoft's servers. This includes data like your saved mobile, application and Wi-Fi passwords, [as well as] your browser history and favorites.”
3. Your devices will be more secure and you won’t have to wait for patches. “In addition to Device Guard, Secure Boot and other security features in Windows 10, a simple reason to upgrade older PCs is that operating systems which are designated as EOL, or end of life, will not receive security fixes or other upgrades from Microsoft,” says Amol Sarwate, director of engineering and head of vulnerability research at Qualys, a provider of cloud security and compliance solutions. And “attackers frequently target EOL systems as they have no security fixes [and plenty of known vulnerabilities].”
Sign up for CIO Asia eNewsletters.