Fortunately for me, it just so happened that the gods were on my side and I found James Bond, Quantum of Solace lurking in my DVD drive, so I was able to pass another two hours of my life in the departure gate. However, when the movie was over I still had a pile of work to complete, I still didn't have access to my emails and, worst of all, James Bond was over.
I think it's about time that airports concentrated on survey results like these and got to work to increase mobile connectivity and services in their buildings (I'm aware there are exceptions).
"The time should already be upon us where we are just instantly connected," Naef told me.
"It's so critical but airports are very far behind. The cost of better services shouldn't outweigh the cost of negative feedback from customers."
The time of innovation is upon us, but in the base of exotic travel, technology stands still.
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