We also polled customer satisfaction and found over 95 percent of customers ranked sales support and responsiveness as above average or excellent.
The survey also revealed the top five influencers driving purchases of NetSure, NHR's network maintenance solution: cost savings versus OEM maintenance solutions, including SMARTnet; availability of replacement equipment; outstanding customer service; ability to support products beyond OEM end-of-life; and, responsiveness of technology support staff.
Our value proposition is simple: we work with companies to identify their operational needs providing networking equipment, maintenance and support as a fraction of the cost from an OEM provider. We rigorously test our equipment which has a much lower failure rate than new hardware and we back it with a one year guarantee.
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