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Resolving network issues

Zafar Anjum | Jan. 3, 2013
David Loke, CEO and co-founder of ReadySpace Networks, describes how the company solved its inconsistent network performance problems.

David Loke, CEO and co-founder of ReadySpace Networks, describes how the company solved its inconsistent network performance problems.

Tell us a little bit about ReadySpace. What does it do and what kind of customers does it have in Asia Pacific?

ReadySpace Networks provides leading cloud and managed hosting services in Asia. Founded in 2003, ReadySpace currently has operations in Singapore, Hong Kong, San Jose (US), Shanghai (China), Philippines, India, Australia and Malaysia, providing secure and scalable cloud and managed hosting services for businesses of all types and sizes around the world. The company delivers a wide range of cloud services from Cloud Hosting, Cloud Servers, Cloud Infrastructure and Managed Dedicated Servers. It differentiates itself by providing an automated self-serve cloud platform while yet providing managed services and professional services for customers who need a fully outsourced service.

What network performance issues did ReadySpace face before it turned it to Dell?

Inconsistent, unexplainable QOS during peak.

How did Dell help you resolve your network's issues?

Dell provided a pre-sales consultation report to show us the reason for the inconsistent performance we are facing. They explained how why and how Force10 switches will be able to solve this problem. On top of it, we did a POC which showed tremendous improvement and performance.

How was it a response to the Singapore government’s initiative to provide Gigabit Ethernet services to users?

The Singapore government encourage users to adopt fibre services at home and offices. In order to handle the capacity from users, we have to look for a core switch that is able to handle gigabits of traffic to handle the demand.

 

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