Jennifer McClain, senior product management for Compuware APM, which provides network performance management, says many times enterprises focus efforts on their customer-facing IT, but neglect their own infrastructure. The first step is to get baseline readings of normal network traffic so if issues arise they can be identified quickly. That information helps administrators identify exactly where the issue is occurring and if it's inside the network or an issue with a third-party ISP or within the content delivery network.
McClain says Compuware has already worked with major service providers and media companies, including the BBC, CBS Sports and USA Today, readying their systems to handle the increased traffic using simulated testing. But, there's no way to know how big the Olympics will be until it starts. "It will be really interesting to see just how engaged people are in the event," she says. "We've seen a much more connected world in the past few years. A lot of preparation has gone in and now it will be put to the test."
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