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FY Teng | Dec. 3, 2014
Pacnet's President of Managed Services Jim Fagan on PEN services and the networks they build.

Jim Fagan, President, Managed Services, Pacnet

Global connectivity provider Pacnet announced the full launch of its network-as-a-service (NaaS) offering, Pacnet Enabled Network (PEN) early last year. PEN, which caters to carriers and enterprises, offers customers on demand network bandwidth according to a dynamic pricing policy and different service level agreements. The company later on in the year then announced three new features said to herald the next evolution of PEN, dubbed PEN 2.0: the widened scope of software-defined networking (SDN), which now encompasses an even broader set of services in traditional network topologies to be deployed and scaled on demand; a Virtual Local Area Network (VLAN) that connected multiple endpoints for different application environments with varying characteristics to meet specific customer needs; and, integrated approval chains that ensure secure access to the PEN service platform.

Pacnet's President of Managed Services Jim Fagan recently spent some time explaining to us what led his company to put together the PEN platform and where he sees the business going now.

Talk about the trends in deployment and customer demands that prompted you to craft the PEN offerings.
Over the past 10 years, Cloud development and bandwidth-hungry applications such as Cloud storage operations, videoconferencing and video streaming have continued their rapid proliferation in the market, consuming capacity and leaving traditional networks struggling to keep pace. Their propagation has spurred a growing customer need for a burstable hybrid Cloud solution for disaster recovery, e-commerce as well as flexibility in moving workloads from one location to another.

These evolving trends have transformed how compute resources are consumed and utilised, and the manner in which applications are constructed and delivered. We have truly entered the age of everything-as-a-service. From the early days of Cloud and the introduction to Software-as-a-Service, Infrastructure-as-a-Service and Platform-as-a-Service, you can now get almost anything on an "as-a-service" basis. While Cloud computing has been rapidly changing IT architectures around the world, the underlying network that links these services has been slow to catch up.

Corporations have traditionally been spending millions on WAN equipment and dedicated lines. NaaS has been increasing in popularity because of their ability to save these companies millions of dollars by hosting and managing the network infrastructure on their behalf. This is made possible with the advent of extremely high speed broadband (100G bandwidth capacity), and innovative solutions that can provide for all the needs of such enterprise clients. These include SDN capabilities and Network Functions Virtualization (NFV) functions like routing and firewalls.

Where-by geography and/or industry/sector-do you see the greatest adoption of your PEN platforms, and why?
The PEN platform has proved to be a tremendous solution for our customers, enabling them to solve complex network challenges and build high-performance, cost-effective, scalable and Cloud-ready networks.


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