Subscribe / Unsubscribe Enewsletters | Login | Register

Pencil Banner

Bad connections dog Google's Mountain View Wi-Fi network

Martyn Williams | Aug. 12, 2013
Large parts of a public Wi-Fi network built by Google in Mountain View, California, don't work properly and, according to local residents, haven't worked for months.

"About two or three weeks ago, [the access point] came back to life, so I re-aimed my antenna accordingly. Since then, my connection to the network has been healthy," he said.

The city of Mountain View said it's also aware the Wi-Fi network is no longer functioning well.

"The system was built seven years ago and was not designed for the data demands and volume of wireless devices in service today, including smart phones and tablets," said Kimberly Thomas, who works in the city manager's office.

"Google is considering a number of options to provide free Wi-Fi in the city. No specific proposal has been presented and no decision on the direction has been made at this point," she said.

Both Google and Mountain View were unable to say when city residents and visitors might once again be able to enjoy a reliable free wireless Internet connection, but the matter has been the subject of several meetings so far this year.

The agreement governing the Wi-Fi network, a copy of which was seen by IDG News Service, specifies that Google needs to provide "unbundled high-speed wireless connectivity to the Internet for residential, business and mobile customers" but doesn't specify any minimum quality of service. An April 2011 amendment to the contract gives Google to option to end service with prior notice to Mountain View and for the city to take over the infrastructure.

 

Previous Page  1  2 

Sign up for CIO Asia eNewsletters.