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OUTSOURCING NEWS

The top 10 IT outsourcing service providers of the year

Feb. 9, 2016 | STEPHANIE OVERBY

Everest Group’s inaugural service provider awards name Cognizant, Accenture and IBM the top three outsourcing providers. In addition, Accenture is highlighted as ‘leader of the year’ for continuing to transform itself and HCL as ‘star performer’ of the year for its embrace of innovative service models.

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OUTSOURCING WHITE PAPERS

Best Practises - Oracle ASM and IBM FlashSystem

IBM

Oracle Automatic Storage Management is an all-inclusive approach to storage management, performance and availability. It is an excellent tool for managing mixed storage environments. This whitepaper discusses best practices when using ASM with IBM FlashSystem.

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Transforming Customer Experience in the New Digital World

Genesys Asia Pacific

Modern contact centers communicate with customers via their preferred channels to provide great customer experience. Learn to modernise call centres into contact centers, support digital channels, & deliver consistent omnichannel customer experience

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IDC Flash Survey

EMC

Read IDC’s Flash Survey and learn about how the digital transformation for industries, governments and economies is based on three key enterprise IT mega trends.

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