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Why Netflix video quality has fluctuated this year

Sevcik and Wetzel | June 19, 2014
John Oliver's recent net neutrality diatribe, which has attracted more than 3.8 million YouTube views, spotlights Netflix ISP Speed Index data showing Netflix streaming quality deteriorating and then improving after Netflix and Comcast began to directly connect. But what does the Netflix Index data really show?

The takeaway is that the Comcast-Netflix interconnection arrangement not only improved performance for Comcast-connected Netflix users, but it also improved performance for the other 70% of the Netflix user population accessing videos over the Netflix Open Connect CDN.

You can find more information about the NetForecast analysis in a NetForecast report on the subject here.

In the interest of full disclosure, Comcast partially funded the NetForecast data analysis.


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