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Uber to tighten driver screening after alleged Delhi rape

John Ribeiro | Dec. 12, 2014
The ride-hailing company has been banned in Delhi, but the company pledges to improve its screening process.

India's background checks are notoriously lax and driver misbehavior is not unknown in other taxi services. But Uber has drawn flak because of the high expectations it had raised among Indians, particularly the tech-savvy among them. The alleged rape shows that it takes more than an interesting smartphone app to run a taxi service, critics say. Uber's bid to expand fast in India led it to cut corners on procedures such as driver background checks, they say.


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