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Fibre’s reach growing fast in Singapore

Zafar Anjum | Dec. 5, 2012
More than 1-in-5 households on Fibre now

Also, overall customer experience has improved with satisfaction for terminal point (TP) installations having gone up from 68 percent in 2011 to 84 percent in 2012. Among fibre broadband users, 74 percent are satisfied with their connection with 27 percent being extremely satisfied.

"Fibre users were found to be less likely to face problems with their connection than non-fibre users, up to almost 20 percent lower depending on the issues concerned," said Blake.

 

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