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Fibre’s reach growing fast in Singapore

Zafar Anjum | Dec. 5, 2012
More than 1-in-5 households on Fibre now

More than one in five households in Singapore are now using fibre connections for Internet access, IPTV and other bandwidth-intensive applications, according to a Fibre Index Survey commissioned by OpenNet.

The survey results show an uptrend in user satisfaction with fibre broadband connectivity, said the fibre-network builder in a statement today. OpenNet has been tasked with the responsible for building, managing and operating the world's first nationwide all-optical fibre platform, which is the key foundation of Singapore's Next Gen NBN.

The survey also highlights a considerable increase in the number of broadband users accessing the Internet to download, upload and store digital content.

The survey was carried out by Acorn Marketing & Research Consultants.  It was conducted independently among a representative sample of 500 Singapore citizens and PRs aged 15 and over.

"We found a greater satisfaction with fibre services among existing customers and an increasing demand for hassle-free online experiences among non-fibre users," said Mark Blake, CEO, OpenNet. "Requests for optical fibre broadband connections are growing consistently with seasonal spikes during local IT shows such as the recently concluded SITEX 2012."

A 150 percent increase in subscriber base

OpenNet's subscriber base has grown to 250,000 in November 2012, a 150 percent increase from the 100,000 subscribers recorded at the start of the year. To meet the temporary increase in demand from the SITEX 2012 show, OpenNet added more than 4400 seasonal installation slots.

"While the penetration of home Internet remains the same, the Fibre Index shows an increase in the frequency of Internet usage in the average household. There is also a significant jump in the number of users accessing the Internet for music and video downloads, online file storage and online conferencing." said Blake.

The survey found that while the broadband penetration rate stayed at 93 percent, the Internet is becoming more important to Singaporeans with the number of respondents reporting daily usage increasing from 76 percent in 2011 to 87 percent in 2012.

According to the survey, email access (84 percent) and video streaming (72 percent) remain the most popular online activities.

Most of the usage is around video downloads, music downloads, online file storage, online calls and conferencing and video content uploads. For example, video downloads saw a 45 percent increase with 49 percent respondents engaging in the activity in 2012 as opposed to 27 percent in 2011.

"We also observed interesting trends in the preferred online activities among different age groups. While the younger set spends the most time on entertainment applications such as music and gaming, the older users go for more practical applications such as online banking and trading," Blake said.

The survey showed that while 15-24-year-olds are more likely to spend their time downloading music, uploading photos and gaming, the 25-34-year-olds spend more time streaming videos and purchasing tickets or other items online. The 35 and older group spend more time engaging in online banking, trading, accessing work files and emails and blogging.


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