Another iOS update, another round of bugs. This time, a recent update to iOS 8 deleted ringtones and alert tones. I explain how to get them back. I also look at using multiple Apple IDs in the iTunes Store and App Store, discuss not being able to block iTunes Radio, and look at a question about moving an iTunes library to a new Mac while retaining metadata.
Q: All my ringtones are missing from my iPhone and I can't find any way to re-download them. What can I do?
I suddenly got a flurry of emails about this over the past few weeks, and then, interestingly, Apple's notes for last week's iOS 8.1.2 update mentioned this issue:
"This release includes bug fixes and addresses a problem where ringtones purchased through the iTunes Store may have been removed from your device. To restore these ringtones, visit itunes.com/restore-tones from your iOS device."
Apple has a support document, which reads:
"Follow these instructions if you updated your iPhone, iPad, or iPod touch to iOS 8.1.1 and can't find ringtones or alert tones you purchased from the iTunes Store."
So, if you've lost ringtones or alert tones, either visit itunes.com/restore-tones on your iOS device, or check out the above support document to learn more. If you go to that document's associated URL — which redirects to the iTunes Store app — and your device hasn't been affected, you'll see a message telling you so:
Using multiple Apple IDs
Q: I have two different Apple IDs, but thanks to recent Apple terms and conditions changes, I can switch between them on the same device just once every three months. Before, I could switch between them whenever I wanted to. I have two different Apple IDs, one for my work expenses, and the other for my personal purchases.
Why can't you use two Apple IDs on the same device? For example, if you have two different credit cards, why can't you switch between them?
While this problem only affects a minority of users, it is irksome for those who encounter it. According to Apple, when you switch the Apple ID you use to sign into the iTunes Store or other Apple stores on a device, "you cannot associate that device or computer with another Apple ID for 90 days."
As this reader points out, some people may need to charge business expenses to a different credit card, and this isn't possible with Apple. Unlike, say, Amazon — where you can record multiple credit and debit cards and choose the one you want to pay with — Apple only lets you store one payment method. What I do is charge all my purchases on my Apple ID and then submit, to my business, any business-related expenses as personal expenses. It's a headache, but it's the most reasonable way I've found to deal with the situation as it stands.
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