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Study finds SMBs adopting new technologies

Veronica C. Silva | May 24, 2012
Virtualisation and cloud computing were some of the solutions SMBs turn to to prepare for disaster.

A global study of small- and medium-sized businesses (SMBs) has revealed that contrary to perception, SMBs are keen to adopt new technologies to prepare for any disaster that can affect operations.

The study commissioned by Symantec showed that the new technologies that SMBs have been  implementing lately include virtualisation, cloud computing and mobility. The study referred to these technologies as "megatrends" which the huge enterprises have been implementing.

Before the study, the perception in the market is that only huge enterprises are keen to adopt these new technologies as SMBs are seen to be hesitant to adopt new technologies. But the study showed that SMBs are also implementing these new technologies to keep up with the "big boys". 

The study, titled "2012 Disaster Preparedness Survey," analysed how SMBs are preparing for disaster as any disaster is seen as disruptive to business. The study involved over 2,000 SMBs in over 30 economies worldwide.

The study showed that 35 percent of the survey respondents are using mobile devices to access business information, and 34 percent are implementing or have already deployed server virtualisation. More respondents, at 43 percent, said they are implementing or using private clouds, and 40 percent are even deploying or using public cloud services.


The study tied these responses to disaster preparedness. Respondents were asked how disaster preparedness has affected their decision to adopt these new technologies. Thirty-four percent of the executives said disaster preparedness had a "moderate to large effect" on their decisions about server virtualisation and public clouds, while 37 percent said it affected their decision to implement private clouds. Another 36 percent said disaster preparedness had played a role in their decision to implement mobility solutions.

In Singapore, 81 percent of SMBs improved their disaster preparedness by implementing server virtualisation. However, only 58 percent of respondents said they are confident about their disaster preparedness as 74 percent of respondents said they don't have a formal disaster recovery plan in place.

"Singapore SMBs are turning to new technologies such as virtualisation, cloud computing and mobility to drive productivity and improve their competitive edge. More importantly, they want to strengthen their ability to recover from unexpected disasters while protecting the information that their business depends on," said Tan Yuh Woei, country director, Singapore, Symantec.

"Given that SMBs often have to juggle between multiple priorities with very limited resources, it is encouraging that the adoption of these technologies, combined with a sound plan and comprehensive security and data protection solutions, can empower SMBs to be better prepared for potential disasters while enhancing business processes and efficiency."

The study involved 100 respondents from economies in the Asia Pacific region including Japan. The economies involved in the study conducted last February and March 2012 were China, Japan, Singapore, Taiwan, Australia/New Zealand, India, Malaysia and Hong Kong.


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