Photo - Rick Vanover, Senior Technology Evangelist, Veeam Software
Veeam Software's (Veeam's) ongoing Asian expansion will include opening a new Malaysia office with increased headcount, said the Switzerland headquartered virtualisation and storage solutions firm.
Speaking in Kuala Lumpur, Veeam Software's senior technology evangelist Rick Vanover said the company, which was currently conducting a road show across Asia, Veeam's strategy considered Asia to become increasingly important as a market. "This includes Malaysia - we will be opening a new Kuala Lumpur office on 17 November this year as well expanding our ground staff."
"There is a big change in the market with an increasing demand for benefits beyond backup to constant availability," said Vanover, adding that there was more pressure for modern data centres to achieve 'always-on availability'.
"Data is exploding and users have little patience for downtime'" he said. "Customer patience has declined over the years when it comes to IT availability. If there is an outage, external parties such as the public will switch providers rapidly. Consumers abandonment rate is worse than ever."
"Veeam aims to meet the demand for always-on business. It always comes back the data centre. We provide the technology to leverage the investments that companies make in data centres," said Vanover, adding that 'ease of use' was increasingly important for data centre managers.
In addition to ease of use, visibility into the network is a real problem for data centre managers is achieve the higher levels of availability, he said. "Equipping IT professionals to go to business meetings with the promise of a recovery time of 15 minutes
Commenting on the emerging Internet of Things (IoT) era, he said customers will need to continue the virtualisation and cloud route. Ease of use factor is very important to the local market, he said. "The urge to change is stronger in Asia than other regions when it comes to emerging trends."
"IoT will add to the pressure for services availability for data centre managers," added Vanover. "However, that is best met as an opportunity by the Industry; Veeam sees this as an opportunity for deliver ease of use."
"Even with our most complicated tool, there is a maximum of seven clicks of a wizard with our solutions. This ease of use adds to customers' confidence in dealing with change," he said.
Vanover said the IoT era was "exciting for businesses and consumers, but while connecting everything may seem like a great idea, new data availability challenges emerge. Ultimately, this is going to put pressure on organisations that are delivering IoT."
"Ensuring that the mutual flow of data that is powering the activity of these devices will be the biggest challenge, when everything needs to be always-on and constantly available in order to work as expected," he said.
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