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Data centres play fast and loose with reliability credentials

James Niccolai | Nov. 21, 2013
How reliable is your data center service provider? Perhaps not as reliable as you think.

In some ways, Uptime Institute has created problems for itself. The design certification arguably opened the door to misuse. And the Institute has licensed its rating system to the Telecommunications Industry Association, which incorporated the tier language into its own data center standards, known as TIA-942-A.

Uptime says the TIA has been misusing the tier language, and in June it wrote the association a letter asking it to stop using it.

Kudritzki said the Institute generally doesn't file lawsuits against data centers; its goal is to help the industry rather than cause it problems. But it has asked some facilities to make clear that they are not Uptime certified, with some success.

In the meantime, he said, customers should ensure they know what level of service they're paying for. The Institute keeps an up-to-date list of the data centers that are design certified and construction certified on its website.



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