The forthcoming Datacloud Congress, (formerly Data Centres Europe), is leading the way in recognising this shift in customer attitudes. There is a Cloud theatre, but much of that thread is about security in the cloud and/or using the cloud. There will be a Cyber Security Summit, chaired by myself, that will take a deep look at security in the cloud. There is also a Data Centre theatre which will also be considering security and service as part of the IT sourcing decision.
Listen to your customers, they are almost always right security and service are what matters, marketing hype doesn't!
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