Australian enterprise software firm Atlassian has a new offering that provides high availability and performance at scale for teams building mission-critical software.
JIRA Data Center, is the latest offering of the industry's de facto team project management software that can be deployed across multiple nodes for instant scalability.
The company's complementary Confluence Data Center, which quickly scales team collaboration across an enterprise, will be rolled out later this summer.
Atlassian is also introducing new premier level customer support, technical account management and authorized enterprise partners.
JIRA is a proprietary issue tracking product, developed by Atlassian.
It provides bug tracking, issue tracking, and project management functions. The product name, JIRA, is not an acronym, but a truncation of Gojira, the Japanese name for Godzilla.
RedMonk analyst, James Governor, said the JIRA Data Center was the solution for the growing number of organisations where JIRA was critical to the success of their software teams.
"The great majority of enterprises have fixed expectations about services and support, demanding a degree of hand-holding from their suppliers," he said.
Atlassian JIRA general manager, Brian Rollins, said Atlassian was ready to deliver enterprise class support to its customers, alongside its other values.
"JIRA is at the centre of so many amazing software teams — teams that send NASA rockets into space or sequence the human genome," he said.
"The work of every software team is becoming increasingly more complex and vital.
"JIRA Datacenter is the solution for the growing number of organizations where JIRA is mission critical to the success of their software teams."
More than 25,000 companies and 8.5 million users rely on Atlassian JIRA each day to manage and track mission-critical software projects for their teams and businesses.
According to a company statement, JIRA Data Center offers performance improvements at scale.
Concurrent user capacity grows steadily as more nodes are added. Clustering capabilities smooth out spikes in traffic improving performance and usability.
The Data Center platforms integrate with industry standard technologies for database clustering and shared file systems to minimise single points of failure.
Teams can also add a node in a cluster in real time.
Re-indexing is very quick since the search index can be copied from another node and it can be up and running within a few hours.
Existing customers on the most current version of the software can use their existing JIRA Server as one of the nodes in JIRA Data Center.
And, more than 30 Atlassian Expert partners are trained, qualified and authorised to deploy JIRA Data Center and Confluence Data Center.
JIRA Data Center and Confluence Data Center are each priced at $24,000 per year per 1000 users.
Term licenses can be renewed annually and Premier Support is available for $35,000 per year and Technical Account Management is priced at $60,000 per year.
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