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Workplace Automation: Is Your Job in Jeopardy?

Hiroyuki Komatsu, Managing Director, Works Applications Singapore | May 26, 2016
What is artificial intelligence and can we really trust it? Is artificial intelligence really out to steal your job and mine? One thing is for sure: The job of the future (for humans, at least) won’t be mundane and routine.

When individuals begin to interact with each other, each individual brings to the table his or own experiences and insights. As conversation flows, the individuals become influenced by the personal experience and expertise of the other. The subconscious mind then notes the differences in the individual experiences and begins to form connections between the new ideas and concepts and the existing ones.

Once we let go and allow our subconscious mind to form connections, ideas would soon start sprouting out. Though there may be no big "AHA" moment, no life-changing revelations, these little ideas would improve current business processes, thus ensuring that enterprises continue to stay relevant (and that you get to keep your job).

2.       Develop Unique Skills

Develop and market your own professional skills.  With the AEC in place, geography will no longer limit your career opportunities. 

In a mature economy like that of Singapore's, the creation of a single market would mean that investors would look to our neighbours for cheaper labour and rent. Enterprises need to be able to remain competitive.

While this might translate into more competition, it may also mean more opportunities to grow your experience and your career. 

3.       Develop Emotional Intelligence

According to the World Economic Forum Future of Jobs Report, emotional intelligence will be one of the top 10 job skills in 2020. Why? With the rates of change and pressures in the workplace increasing, people who have enhanced ability to adapt to change, manage their emotions and work well with a diverse range of people will become much sought after by employers and human resource departments in all areas of the workplace.

There are mainly four components classified under emotional intelligence - self-awareness, self-management, social awareness, relationship management. In our increasingly complex economies, it becomes even more important for employees to be able to navigate social complexities.

Having the above mentioned traits would enable employees to form better relations with their colleagues and their superiors, and in turn allowing for the free-flowing exchange of ideas an again develops employees into better collaborators.

Studies have tested emotional intelligence alongside thirty three other workplace skills and found that emotional intelligence is the strongest predictor of performance, accounting for 58% of success across all job functions.

4.       Prepare for Technical Diversity

Computers and smartphones are de rigueur in the workplace but the addition of tools such as data automation will remove a great deal of the day-to-day work from the office.  No longer will your day be filled transferring data from one excel spreadsheet to another. 

Yet to enterprises, the transition to the digital age can be a grueling uphill climb. In order to alleviate the woes of enterprises in Singapore, especially those of small medium enterprises (SMEs), Singapore's Finance Minister Mr Heng Swee Kiat announced the launched of the Automation Support Package as part of Singapore's 2016 Budget. As part of the package, a hundred percent investment allowance is available for the purchase of automation equipment.


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